When we think about the work involved in applying to an MBA program, our minds often go straight to the essays. After all, they do take a considerable amount of time to write and finesse. However, nonverbal communication can make or break your MBA interview, as this type of communication can be even more meaningful than written words in many instances.
In an environment as competitive as MBA admissions, mastering the art of nonverbal cues can set you apart from other candidates. In this blog post, we at Stratus provide six tips to help ensure you’re putting your best foot forward through nonverbal communication in your MBA interviews.
1. Make a good first impression.
Whether your interview takes place in person or via video, first impressions start to form the moment you enter the “room.” Dressing appropriately is crucial, so be sure to choose professional attire that reflects the culture of the business school. Schools might even provide specific instructions on how to dress for their interviews (e.g., business formal, business casual, business attire). In such cases, following their instructions will demonstrate your attention to detail and your respect for both the interviewer and the school’s process.
Your posture as you enter the room also speaks volumes. Stand tall with your shoulders back to project confidence and poise. A firm handshake is another key element; it should be confident but not overpowering. Make eye contact with your interviewer during the handshake to establish a connection right from the start.
2. Master eye contact.
Eye contact is a critical aspect of nonverbal communication. It shows confidence, intelligence, and warmth. However, it’s essential to strike a balance. Maintain eye contact long enough to show interest but avoid staring, which can come across as aggressive or uncomfortable. The general rule of thumb is to maintain eye contact for about 50–60% of the conversation.
When you’re speaking, look at your interviewer to gauge their reactions, and then adjust your responses accordingly. When listening, nod occasionally to show that you are engaged and following the conversation.
3. Watch your facial expressions, and smile!
Your facial expressions can convey enthusiasm, empathy, and understanding. A genuine smile can create a positive and welcoming atmosphere. It signals to the interviewer that you are approachable and excited about the opportunity to join the next class.
Be mindful of your expressions throughout the interview. A furrowed brow or a frown can indicate confusion or disagreement, which might not be the message you intend to send. Instead, maintain a pleasant and interested expression, even if the conversation becomes challenging. If you’re unsure about the facial expressions you make during interviews, record yourself as a friend or family member delivers a mock interview to you, and then review the footage with them to receive additional feedback. It’s also good to be aware of how strangers perceive you versus your friends (who have a great deal of context on how and why you are the way you are), so ask your mock interviewer to deliver feedback as if they were meeting you for the first time.
4. Be mindful of your body language and posture.
Your body language can significantly influence how your words are perceived. Sit upright but in a comfortable manner. Leaning slightly forward shows interest and engagement, whereas leaning back can signal disinterest or arrogance.
Avoid crossing your arms, as this can come across as defensive or closed off. Instead, keep your hands visible and use them to emphasize points when necessary. Gestures should be natural and purposeful, enhancing your verbal communication rather than distracting from it.
5. Mirror the interviewer to demonstrate your adaptability.
Mirroring your interviewer’s body language can create a sense of rapport and mutual understanding. If your interviewer is animated and uses hand gestures, subtly incorporate similar gestures into your responses. If they are more reserved, tone down your movements accordingly. This adaptability shows that you can build rapport with different personalities—a crucial skill in business!
6. Manage nervous habits.
Nervous habits such as fidgeting, tapping your foot, and playing with your hair can be distracting and convey anxiety. Practice self-awareness and try to eliminate these habits before the interview. Deep breathing and mindfulness techniques can help you calm your nerves and maintain a composed demeanor.
Nonverbal communication is an unavoidable and essential component of a successful MBA interview. Practice the skills we’ve outlined to ensure your visual, verbal, and vocal cues are aligned throughout your interview. Remember, someone who sends a consistently positive message through their facial expressions, body language, voice, and words will create a more favorable, comfortable, and believable experience for the interviewer.
If you have questions about how to best prepare for your MBA interviews, or questions on any other matter related to your MBA application, reach out to Stratus for a free 30-minute consultation. We’d love to connect with you and get you on the path to your best MBA applications.